California Privacy Notice
Last Updated: August 18, 2026
This California Privacy Notice ("California Notice") supplements the Stub.com Privacy Policy and applies solely to residents of California. It describes how Stub.com ("Stub.com," "we," "us," or "our") collects, uses, discloses, retains, sells, or shares personal information and explains the rights available to California residents under the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA").
This California Notice should be read together with our general Privacy Policy. If there is a conflict between this California Notice and our Privacy Policy with respect to California residents, this California Notice will control to the extent required by applicable law.
The personal information we collect depends on how you interact with Stub.com. During the preceding twelve (12) months, we may have collected the following categories of personal information:
Examples include:
Examples include:
Payment information associated with a ticket purchase may be collected or processed by the third-party ticket seller or other party responsible for fulfilling your order.
Examples include:
Examples include:
We may collect or derive approximate geographic location from an IP address or similar information.
This may include customer service communications and other electronic communications with Stub.com.
We may derive information regarding interests or preferences based on information such as events, performers, teams, venues, or ticket categories you search for, view, or purchase.
Depending on how you interact with Stub.com, sensitive personal information may include account login credentials or certain information used to process, verify, or protect transactions.
Payment card information may be collected and processed by the ticket seller, payment processor, or other third party responsible for processing your transaction.
Stub.com does not use sensitive personal information for the purpose of inferring characteristics about consumers except as permitted by applicable law.
We may collect personal information from:
We may collect and use personal information for business and commercial purposes including:
We seek to collect, use, and retain personal information only as reasonably necessary and proportionate for the purposes for which it was collected or as otherwise permitted by law.
During the preceding twelve (12) months, we may have disclosed personal information to the following categories of recipients:
Stub.com acts as an intermediary between customers and third-party ticket sellers. Information may be provided to ticket sellers and fulfillment partners as necessary to process, fulfill, deliver, verify, or otherwise service a ticket order.
Information may be processed by ticket sellers, payment processors, financial institutions, fraud prevention providers, and other parties involved in processing or securing transactions.
We may provide personal information to companies that perform services on our behalf, including providers of:
We may allow advertising, analytics, and technology providers to collect or receive certain information through cookies, pixels, tags, and similar technologies.
These providers may assist us in measuring advertising effectiveness, understanding how visitors use Stub.com, and providing advertising that may be relevant to users.
As explained below, certain disclosures to these parties may constitute "selling" or "sharing" personal information under California law.
We may disclose personal information when we reasonably believe it is necessary to comply with applicable law, court orders, subpoenas, governmental requests, investigations, or other legal processes, or to prevent fraud, illegal activity, or threats to the safety or security of Stub.com or others.
Information may also be disclosed or transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
Stub.com does not sell personal information for monetary compensation.
However, California law defines "sale" and "sharing" more broadly than an exchange of personal information for money.
Our use of certain advertising, analytics, cookies, pixels, or similar technologies may result in disclosures of personal information that are considered a "sale" or "sharing" for cross-context behavioral advertising under California law.
During the preceding twelve (12) months, depending on the technologies used on Stub.com, the categories of personal information that may have been sold or shared may include:
These categories may be sold or shared with advertising networks, analytics providers, social media platforms, and other advertising or technology partners.
Stub.com does not knowingly sell or share the personal information of consumers under 16 years of age.
California residents have the right to opt out of the sale or sharing of their personal information as described below.
We retain personal information for only as long as reasonably necessary and proportionate to accomplish the purposes for which it was collected or as otherwise permitted or required by law.
The retention period for a particular category of information depends on factors including:
When personal information is no longer reasonably necessary for these purposes, we may delete, anonymize, or otherwise dispose of it in accordance with our practices and applicable law.
Subject to certain exceptions and limitations under the CCPA, California residents have the following rights.
You have the right to request information about our collection, use, disclosure, sale, or sharing of your personal information.
This may include:
You may request access to specific pieces of personal information we maintain about you, subject to applicable exceptions.
You may request that we delete personal information we collected from you.
Certain information may be retained when permitted or required by law, including information reasonably necessary to complete transactions, detect fraud, maintain security, comply with legal obligations, or exercise or defend legal claims.
You may request correction of inaccurate personal information we maintain about you.
You have the right to direct Stub.com not to sell or share your personal information.
You may exercise this right through our:
Your Privacy Choices / Do Not Sell or Share My Personal Information
You do not need to create an account to exercise your right to opt out.
Where required by California law, Stub.com recognizes qualifying browser-based opt-out preference signals, such as the Global Privacy Control (GPC), as a request to opt out of the sale or sharing of personal information associated with the browser or device sending the signal.
If you are logged into a Stub.com account and applicable law requires us to associate the preference with your account, we will do so as required by law.
California law provides consumers with the right to limit certain uses and disclosures of sensitive personal information.
Stub.com does not use or disclose sensitive personal information for purposes that require a right to limit unless otherwise disclosed.
If our practices change and California law requires us to provide this right, we will provide an appropriate method for exercising it.
We will not unlawfully discriminate against you for exercising your rights under the CCPA.
To submit a request to know, access, delete, or correct your personal information, you may contact us using the methods below:
Email: [email protected]
Telephone: 1-800-898-7882
Please describe the privacy right you wish to exercise and provide information reasonably necessary for us to identify you and process your request.
For requests to opt out of sale or sharing, please use:
Email: [email protected]
We may need to verify your identity before processing certain privacy requests.
Verification procedures will depend on the nature of the request and the information involved. We may request information reasonably necessary to confirm that you are the person about whom we collected the personal information.
Information submitted for verification will be used for verification, fraud prevention, security, and compliance purposes.
We may deny or limit a request when permitted by law, including when we cannot reasonably verify the request.
You may designate an authorized agent to submit certain CCPA requests on your behalf.
We may require the authorized agent to provide proof that you gave the agent permission to submit the request and may require you to verify your identity directly with us.
We will process authorized agent requests in accordance with applicable California law.
We will confirm receipt of applicable consumer requests and respond within the time periods required by California law.
If additional time is reasonably necessary and permitted by law, we will notify you of the extension and the reason for it.
We generally do not charge a fee for processing verifiable consumer requests. We may charge a reasonable fee or decline to act on requests that are manifestly unfounded or excessive where permitted by law.
At or before the point where we collect personal information, California residents are entitled to information about:
The categories of information we collect and their purposes are described in Sections 1 and 3 of this California Notice.
The categories that may be sold or shared are described in Section 5.
Our retention practices are described in Section 6.
Where required, Stub.com will provide a Notice at Collection at or before the point at which personal information is collected and provide access to applicable privacy choices.
Stub.com does not knowingly collect personal information from children under 13.
Stub.com does not knowingly sell or share personal information of consumers under 16 years of age.
If we learn that we have collected information from a child in violation of applicable law, we will take appropriate steps to delete the information.
California Civil Code Section 1798.83 permits certain California residents to request information regarding certain disclosures of personal information to third parties for their own direct marketing purposes.
To submit a request regarding California's "Shine the Light" law, contact us at:
Please include "California Shine the Light Request" in the subject line.
We may update this California Notice from time to time to reflect changes in our business practices, technologies, legal requirements, or services.
When we update this California Notice, we will revise the Last Updated date at the top of this page.
If required by applicable law, we will provide additional notice of material changes.
If you have questions regarding this California Privacy Notice or Stub.com's privacy practices, please contact:
Stub.com
Attn: Privacy
Email:
[email protected]
Telephone:
1-800-898-7882
For general information about our privacy practices, please review the Stub.com Privacy Policy.
For California privacy choices, including opting out of the sale or sharing of personal information, please visit:
Your Privacy Choices / Do Not Sell or Share My Personal InformationSee events and prices near you.