100% Stub.com Guarantee Details:
Our customers are our priority and we created this 100% guarantee to give you the piece-of-mind that you deserve when ordering tickets. These guarantees are at NO additional cost to you and it is just our way of saying thanks for being our customer and for putting your ticket needs in our hands.
Stub.com is a resale marketplace where live event fans like you can find the tickets you want. Tickets sold on the Stub.com marketplace are sold by independent sellers, from fans to professional ticket brokers.
You will receive a 100% refund for your tickets if:
But we do not stop there. You also have our 100% Money Back Guarantee if:
- Your order was accepted but not delivered by the seller.
- Your order was accepted but not delivered in time for the event.
- Your tickets were not valid for entry. (1)
- Your event is cancelled and is not rescheduled. (2)
You can purchase your tickets with peace of mind knowing we have you covered. Once your order is placed, all you have to do is get ready for the fun times headed your way when the event day arrives.
If you have any questions about our Guarantee or about an order, please let us know and we would be happy to help!
Notes Regarding Guarantees:
(1) Verifiable proof must be provided in letter form from the venue. Written or stamped "voids" do not constitute verifiable proof.
(2) 100% refund for a cancelled event does not include shipping.